Return & Refund Policy
We want you to love your Naja Works purchase! If you're not completely satisfied, here's how we can help:
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Returns: You may return unused items in their original condition within 3 days of receipt. Please contact us before returning any items.
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Refunds: Once we receive and inspect the returned item, we'll process a refund to your original payment method within 7 business days.
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Exchanges: If you'd like to exchange an item, please reach out to us to arrange the exchange.
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Non-Returnable Items: Custom-made or personalized items are not eligible for return unless they arrive damaged or defective.
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Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error.
If you have any questions or need assistance, feel free to contact us. We're here to help!